Family Service Counselor

Job Description

About the Role

Estimated first-year earnings range: $50,000-$75,000
Uncapped commission and earnings.
Training Pay of $18.00 per hour for 6 weeks.
This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.
The Sales Counselor assists families with funeral selections and attends services.
Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support.

We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

Requirements
Education and/or Experience:

High school diploma or equivalent required with some additional education preferred in a related area such as Business, Marketing, and/or Sales.
1 year of sales experience preferred.
Must possess a valid driver's license and access to a personal vehicle. Offsite appointments will occur in this role including meetings with clients and community events. Mileage reimbursement is provided for travel associated with job duties.
Proficiency in MS Office (Microsoft Excel and Outlook) required.
Experience working in a CRM (lead management system preferred).
Strong attention to detail with problem solving skills.
Strong verbal, written, and interpersonal communication skills.
Strong organizational and planning skills in a fast-paced environment.
Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
This position requires availability to work some holidays, evenings and weekends as needed.

Our Investment in You

Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:

Medical, Dental, Vision, Life, AD&D and STD Insurance
Tuition Reimbursement
Career Advancement and Training
Funeral and Cemetery Benefits
Employee Referral Bonus
401k with Company Match
Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.

Salary Description
Targeted First Year Earnings: $50,000-$75,000

About the Employer

SS. Peter and Paul Cemetery is a Catholic cemetery established in 1958. Our grounds feature well-manicured gardens with mature landscaping and a community mausoleum, providing a serene and respectful environment for families to honor their loved ones. The cemetery offers various services, including burial planning and pre-planning options, allowing individuals to make informed decisions about their final arrangements and reduce stress for their families.