Program Specialist

Job Description

SUMMARY: This position provides support to assigned program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides support to assigned program

Assists case workers in coordinating and implementing program activities for clients

Transports clients, as required by program

Works one on one with clients to assist them in meeting their service plan goals

Ensures that services are provided in a planned, effective, and timely manner to clients

Maintains a clean and tidy workspace

Maintains accurate documentation of progress and activities, and provides updates and reports to appropriate stakeholders as directed by management

Assists with tracking and recording client progress, as required by program

Files correspondence, forms, and documents as needed

Connects clients to community resources, as needed

Provides support and crisis intervention when necessary and as required by program

Coordinates and facilitates orientation and training, including providing in-service training on a regular basis, as required by program

Supervises assigned volunteers and interns, as required by program

Participates in training and ongoing professional development as assigned by supervisor

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: High School Diploma or equivalent, and six months of relevant experience.

WORK ENVIRONMENT: The work environment is favorable.

About the Employer

Commonwealth Catholic Charities is a nonprofit social service organization which has assisted families and children in central and southwestern Virginia for over 97 years. Come and join a team of people committed to making a difference in the lives of others.