Bilingual Client Services Specialist

Job Description

About CCC:

Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

SUMMARY: This position is responsible for assisting social workers and/or foster parents by providing counseling and/or supportive services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provides transportation to clients for visits, recreational outings, emergencies and other activities as needed and coordinated by social worker.

Assists social worker in coordinating and/or implementing program activities for clients and caregivers as assigned.

Assist foster parents and social workers in designing and implementing treatment plans to include working one on one with the child and providing any needed direct services.

Prepares and maintain reports and case histories for Agency and referral agencies.

Participates in supervision/staff meetings and other relevant meetings and/or trainings as required.

(Supportive Services) Provide supervision for visitation between parent and child to ensure safety of the visit. Assess quality of interactions and provide written reports as required.

(Supportive Services) Provide on-going contact with clients and caregivers through phone contact and face to face contacts as instructed by social worker.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required with one year of related experience. Must have the ability to speak English and Spanish.

DIRECT REPORTS: None

Full-time Employee Benefits:

Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!

PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.

Holidays - Enjoy eleven paid holidays

Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave

Virginia Credit Union memberships

Employee Assistance program - Free services including five free confidential consultations with a mental health professional

Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Vision Insurance

Life insurance - paid by agency with option to purchase additional coverage

Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources

About the Employer

Commonwealth Catholic Charities is a nonprofit social service organization which has assisted families and children in central and southwestern Virginia for over 97 years. Come and join a team of people committed to making a difference in the lives of others.