Operations Manager

Job Description

The Institute of Catholic Culture seeks qualified candidate applications for the position of Operations Manager. This is a full-time, salaried position based at our main ICC office in Front Royal, Virginia, and offers medical, dental, vision, and life insurance benefits.

The Institute of Catholic Culture is an adult catechetical organization, faithful to the Magisterium of the Catholic Church, and dedicated to the Church's call for a new evangelization. The Institute seeks to fulfill its mission by offering educational programs structured upon the classical liberal arts and by offering opportunities in which authentic Catholic culture is experienced and lived.

We seek a well-organized, self-motivated, dynamic, and disciplined individual who can manage and direct the business operations of the Institute. The nature of this position requires collaboration with the Executive Director, Associate Director, the Board of Directors, and other staff members. Reporting to the Executive Director, the Operations Manager is responsible for the supervision and management of financial and accounting practices, human resources functions, office operational functions, administrative functions, donor communications, and related processes and systems. He/she will directly supervise the staff members who work in these areas (currently one full-time employee and one part-time employee). Ideal applicants will possess excellent communication skills, think critically and creatively with attention to detail, and have a high standard of integrity.

The qualified applicant will be a practicing Catholic living in accord with the teachings of the Catholic Church. We seek an individual who shares the vision and passion of the Institute of Catholic Culture for the restoration of authentic Catholic adult education.

Responsibilities:
• Review and improve office finance and accounting practices and assist with the preparation and implementation of the annual budget.
• Develop, implement, review, and revise policies and procedures related to member and donor services.
• Implement and maintain an employee handbook.
• Manage staffing processes, including hiring, onboarding, and facilitating ongoing professional development.
• Develop and implement practices to support team performance and employee engagement. Ensure job descriptions and personnel files are up to date and comply with local, state, and federal regulations, meet with members of the team to facilitate collaboration, and support managers in conducting annual reviews.
• Oversee, manage, and maintain office organization and upkeep, including physical and digital filing systems.
• Ensure that appropriate insurance plans are selected or renewed during periods of open enrollment and update individual employee insurance plans as needed.
• Oversee the gift-acknowledgement process and all mailing campaigns, ensure the donor database reflects updated and accurate information.
• Assist in the preparation of and follow-up from quarterly Board of Directors meetings, including compiling reports and disseminating communication.
• Offer project-related support to the Executive Director and other team members as needed.

Qualifications:
• At least 5 years of experience in organizational administration, non-profit work, human resources, or a related field
• Knowledge of financial, accounting, and human resources best practices in a non-profit organization
• Demonstrated experience managing teams, ability to supervise, train, and direct staff
• Excellent interpersonal, oral, and written communication skills
• Strong organizational skills and ability to prioritize and direct multiple simultaneous projects
• Ability to meet close deadlines with a positive and professional attitude
• Ability to work successfully as both a member of a team and independently with varying levels of direction
• Knowledge and proficiency with Microsoft Office Suite (Word, Excel - required; PowerPoint, Publisher - is a plus)
• Demonstrated experience working with donor, CRM, accounting, and communication programs (e.g. Quickbooks, Salesforce, DonorPerfect, etc.)

To apply, please send your resume to info@instituteofcatholicculture.org with the subject line "Operations Manager Application." Please include a cover letter indicating your interest in this position and references.

For more information or to view our other open positions, please visit https://instituteofcatholicculture.org/employment-opportunities.

About the Employer

The Institute of Catholic Culture is an adult catechetical organization, faithful to the Magisterium of the Catholic Church, and dedicated to the Church's call for a new evangelization. The Institute seeks to fulfill its mission by offering education programs structured upon the classical liberal arts and by offering opportunities in which authentic Catholic culture is experienced and lived.