Gubbio's Coffee Lead Assistant Manager

Job Description

St. Francis of Assisi Catholic Church is seeking a dependable and mission-driven Part-Time Lead Assistant Manager to support the daily operations of Gubbio's Coffee & More, a parish-affiliated cafe operating under the direction of the Pastor and Senior Director of Operations.

The Lead Assistant Manager plays a key leadership role by supporting the Cafe Manager, helping ensure smooth day-to-day operations, and providing guidance to volunteers and staff. This individual will assist with scheduling, oversee cafe operations during assigned shifts, and help foster a welcoming environment that reflects the mission and values of St. Francis of Assisi.

Essential Duties and Responsibilities of the Position

Qualifications & Expectations:
Prior experience in a cafe, coffee shop, or customer-service leadership role strongly preferred
Ability to take direction well and work collaboratively with management and volunteers
Strong organizational and communication skills
Flexibility to meet the cafe's operational needs, including evenings and Sundays
Ability to work civic holidays and select Holy Days of Obligation, as required by cafe operations.
Willingness to support and represent the mission of St. Francis of Assisi

Overall Responsibilities:
The Gubbio's Lead Assistant Manager actively supports the daily operations of the coffee shop, including but not limited to operating the point-of-sale system, preparing beverages, maintaining cleanliness of equipment and work areas, conducting inventory, ordering supplies, and carrying out duties as assigned by the Cafe Manager.
Assists with end-of-day procedures by accurately balancing the cash drawer and completing required financial reports in accordance with money-handling and reporting guidelines established by the Parish Finance Office.
Serves as a positive role model and on-site leader for volunteer baristas, promoting a welcoming, respectful, and service-oriented environment.
Supports the Cafe Manager by training volunteers and assistant managers in cafe operations, customer service standards, safety procedures, and proper use of equipment.
Maintains compliance with Safe Environment requirements and ensures that all volunteers and staff working in Gubbio's Coffee & More meet and follow those requirements.
Complete all other duties as assigned by Pastor or Supervisor.

Knowledge, Skills, and Abilities:
Availability to work weekend and evening shifts, with a regular commitment of 25-29 hours per week.
Knowledge of food safety standards, with the ability to uphold and enforce proper food-handling procedures among volunteers and staff.
Strong understanding of a customer (parishioner) centered service approach, with a focus on hospitality and community.
Demonstrates a consistently positive, proactive, solutions-oriented attitude.
Strong problem-solving skills and the ability to respond calmly and effectively in a fast-paced environment.
Flexibility and adaptability, with the ability to adjust quickly to changing needs and priorities.
Ability to work independently with minimal supervision while remaining a reliable and collaborative team member.
Excellent interpersonal skills, with the ability to interact effectively with a diverse range of personalities.
Strong listening skills and the ability to receive and follow direction respectfully.
Effective time-management and prioritization skills.
High level of organizational ability and attention to detail.
Excellent written and verbal communication skills.
Commitment to supporting the mission, parish community, and strategic direction of St. Francis of Assisi as guided by the Pastor.
Must be a Catholic in good standing.

Special Requirements:
This position requires availability for evening and/or weekend shifts. Applicants must be able to work a shift between 3:00 p.m. and 8:00 p.m.; those unable to meet this requirement should not apply.
The selected candidate must successfully complete a manager-level food safety certification to comply with city health inspection requirements.
Spanish Language (conversational) preferred.

About the Employer

St. Francis of Assisi Catholic Church, located in Frisco, Texas (Diocese of Dallas), is a vibrant, thriving parish with over 37,000 parishioners. We are a warm, welcoming community striving to serve Christ in the spirit of our namesake, St. Francis of Assisi.