Operations Manager - City on a Hill (Kansas City)

Job Description

Do you love bringing people together through well-run events and meaningful experiences?

Are you someone who naturally organizes systems, details, and teams so things run smoothly?

Do you feel called to serve young adults and help grow the mission of the Catholic Church?

If so, City on a Hill may be the place for you!

About City on a Hill

City on a Hill is a local apostolate serving young adults (age 21-39) in the Kansas City area. What began in 2006 as a diocesan ministry has grown into a thriving community that now reaches 2,500+ young adults annually, with more than 600 actively engaged participants.
Through dynamic events, leadership training, small groups, mission trips, media outreach, and community formation, City on a Hill has helped young adults encounter Christ and build authentic Catholic community.

Our mission is to be the community that inspires and forms the young adult generation to be saints.

Position Overview
The Operations Manager ensures City on a Hill runs smoothly day-to-day. This person oversees events, systems, logistics, vendors, volunteers, and data, allowing the Director and apostolate leaders to focus on mission and relationships.

If you enjoy organizing details, building systems, and creating excellent experiences, this role will allow you to have a huge impact behind the scenes.

Key Responsibilities

> Event Operations
Coordinate logistics for City on a Hill events
Secure venues and manage vendor relationships
Oversee event registration, communication, and guest experience
Train volunteers and support event teams
Maintain a high standard of radical hospitality

> Systems & Administration
Manage the organization's CRM/database
Track engagement data and event participation
Develop systems for communication, retention, and donor engagement
Create clear, repeatable processes for operations

> Team & Mission Support
Provide logistical support to apostolate teams and outreach events
Assist with donor events and supporter engagement
Support identification and development of new young adult leaders
Coordinate marketing needs with communications contractors

> Operations Management
Manage inventory and event supplies
Oversee technical contractors when needed
Handle scheduling and use of City on a Hill meeting space
Ensure smooth coordination across sta , volunteers, and vendors

Who Thrives in This Role

> The ideal candidate is:
A committed Catholic passionate about evangelization
A humble team player who loves supporting others
Highly organized and detail-oriented
Skilled at managing multiple projects simultaneously
An excellent communicator (written and verbal)
Comfortable using online platforms, event systems, and databases

> Qualifications
Preferred qualifications include:
Bachelor's degree in business, marketing, event management, data, or related field
Experience in event planning or nonprofit operations
Experience managing databases / CRM systems
Experience coordinating volunteers or teams
Demonstrated ability to manage multiple projects and deliver results

> Schedule
This position o ers flexible work hours, though 2-3 evenings or weekend days per month are typically required due to events.
If you are passionate about serving young adults, building strong systems, and creating excellent events that help people encounter Christ, this role o ers the chance to make a lasting impact.

To Apply:
First complete the profile survey at go.cultureindex.com/p/5IfhcKjy1wyjBXiQ
Then send your letter of introduction and resume to sta @kansascityonahill.org

About the Employer

City on a Hill is a vibrant grassroots community whose mission is to inspire and form the young adult generation to be saints. Through radical hospitality, a focus on holiness, formation for personal apostolate, and a ground-up leadership model, we equip young adults to be the "light of the world", as a city set on a hill (Matt. 5:14).

Learn more:

Website: kansascityonahill.org
Instagram: @city_ona_hill
Community magazine: bit.ly/the-ascent-fall-24
Annual Report: bit.ly/COAH-2024-annual-report