Extended Day Front Desk Staff

Job Description

The Extended Day Front Desk Staff serves as the welcoming face of our after-school program and plays a vital role in maintaining a safe and well-organized dismissal process. This position requires excellent organization, clear communication, and a warm, professional presence. The Front Desk Staff is responsible for overseeing sign-outs, verifying all authorized pickups, and maintaining real-time coordination with Extended Day classrooms via walkie system.

Primary Responsibilities
-Arrive one hour prior to dismissal to prepare materials, rosters, and communications
-Greet families and visitors warmly during Extended Day pickup
-Manage and verify student dismissals using official rosters and sign-out system
-Request and verify photo identification for all pickups not personally known; confirm authorization and relationship to student
-Ensure students are released only to individuals listed on the authorized pick-up list
-Communicate clearly with staff using the walkie system to coordinate student transitions
-Track student attendance and communicate updates to the Director of Extended Day
-Document early pick-ups, late arrivals, or incidents appropriately
-Respond to family inquiries and redirect concerns to appropriate staff when needed
-Maintain a calm, tidy, and organized front desk area
-Distribute notes or messages to classrooms when needed
-Assist with minor first-aid documentation or health-related communication when necessary
Provide occasional clerical or supply support to Extended Day staff

Qualifications
-Bachelor's degree preferred
-Prior experience in a school, camp, or administrative/front-facing role strongly preferred
-Excellent communication and organizational skills
-Ability to remain calm and professional in a fast-paced environment
-Familiarity with walkie-talkie communication and digital or printed rosters
-Commitment to student safety, confidentiality, and protocol adherence
-Must be willing to support and communicate the mission of the Basilica School of Saint Mary and uphold the values of our Catholic faith
-Must be 18 years or older and able to pass a background check and complete VIRTUS training

About the Employer

The mission of the Basilica School of Saint Mary
is to nurture saints, stewards, and scholars.
The mission is the cornerstone of our teaching and community. We nurture saints by teaching our students about God's presence, providing opportunities for sanctification.
Our students become stewards through our school's emphasis on community service. The school not only organizes specific community service projects, but also encourages students to serve one another in little ways every day.
At the Basilica School of Saint Mary, we strive for academic rigor in all subjects. We encourage and support our students to achieve their highest potential and develop and utilize the gifts that God has given them.