Medical Office Practice Manager

Job Description

Veranova Health is seeking a Practice Manager to ensure operational efficiency, regulatory compliance, and high-quality patient experience as we grow.

Key Responsibilities
Operational Leadership
• Manage daily front office, scheduling, billing, and administrative operations.
• Oversee and optimize the use of athenahealth to ensure smooth patient data flow and efficient revenue cycle management.
• Coordinate with external vendors (IT, labs, insurance payers, translation providers, etc.).
Staff Supervision & Development
• Recruit, train, and supervise administrative and clinical support staff, under direction of Medical Officer and Board of Directors.
• Coordinate training in HIPAA, OSHA, emergency procedures, performance evaluations, provider onboarding and licensure documentation (DEA, OBN, NPI, etc.).
Financial & Billing Oversight
• Track revenue cycles and collections through athenahealth.
• Monitor patient balances, denials, and insurance credentialing processes.
• Generate monthly operational and financial reports for leadership review.
Compliance & Quality Assurance
• Maintain HIPAA, OSHA, CLIA, and other state/federal compliance documentation.
• Ensure policies and compliance meet requirements of the Ohio Revised and Administrative Codes for mid-level provider collaboration (APRN, PA etc.).
• Support credentialing and recredentialing processes for all providers.
Strategic Growth & Projects
• Support implementation of new service lines.
• Help manage digital infrastructure (Microsoft 365, RingCentral, OneDrive/SharePoint).
• Contribute to the development of patient education, outreach and referral initiatives.

Qualifications
• Bachelor's degree in healthcare administration, business, or related field (Master's preferred).
• Minimum 3-5 years of healthcare management experience, ideally in OB/GYN or multi-specialty.
• Strong knowledge of medical billing, EMR systems, and HIPAA compliance.
• Demonstrated leadership, problem-solving, and communication skills.
• Experience with athenahealth and Microsoft 365 preferred.
Personal Attributes
• Fully aligned with Veranova Health's life-affirming approach to healthcare.
• Organized, dependable, and comfortable balancing clinical and administrative priorities.
• Able to build trust and rapport with patients, staff, and leadership.
Compensation & Benefits
• Competitive salary based on experience.
• Professional development support.
• Opportunity for advancement as Veranova Health expands to additional sites.
To apply: (Important) Please review our website and send your professional resume and a cover letter explaining your interest in our clinic and mission, to PeopleandCulture@veranovahealth.org.
About Veranova Health
Mission: Our mission is to provide healthcare to women and families through evidence-based medicine, specializing in women's health and family medicine, offering pelvic health physical therapy, mental health counseling, and cycle education in a comprehensive care model that honors the unique beauty of every person; promotes dignity and life; and cares for the mind, body, and soul of each of our patients.
We are an independent nonprofit practice with a vision to nurture, restore, and protect the natural functions of the human person. Within this vision we utilize restorative reproductive medicine, and we promote and utilize training in fertility-awareness based methods including Creighton, FEMM, sympto-thermal, and Marquette. We are a faith-based organization, and we deliver services in accordance with the Ethical and Religious Directives for Catholic Healthcare Services. We welcome applicants of all backgrounds and beliefs.

About the Employer

Healthcare practice