Housing and Financial Counselor

Job Description

About CCC:

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.

CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.

Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.

SUMMARY: This position is responsible for providing housing counseling, financial counseling/coaching, and consumer credit counseling for clients of the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assists individuals and families in the identification of goals and objectives required for the effective management of their financial resources and/or meeting their housing needs.

Provides housing and/or financial counseling for clients seeking assistance with landlord/tenant matters, foreclosure prevention, financial management, home purchase, and credit management.

Conducts group education on various topics, including financial management, homeownership, and foreclosure prevention. Develops additional education offerings as needed/directed.

Screen potential applicants to determine eligibility for service and schedule appointments for assistance.

Provides follow up case management for clients as necessary and in accordance with the client's action plan. Accurately records client data in the appropriate client management system, effectively manages the confidential financial information of clients, and maintains case files for all clients in accordance with agency and HUD standards.

Logs and returns voice mail messages to provide timely follow up with clients and potential applicants.

Assist with providing guidance and support for volunteer staff.

Submit approved financial assistance applications to accounting for payment processing, and mail payments to vendors at the end of each week.

Assists with the preparation of grant submissions for private, government, and corporate funders.

Assists in maintaining HUD compliance and agency accreditation through accurate file management and submission of required reports to appropriate agencies.

Maintain relationship with vendors and other agencies in the housing counseling and financial assistance networks.

Maintain accurate and current information about resources in the community and make referrals to appropriate agencies for services which the program cannot meet.

Monitors and adheres to financial assistance budgets.

Maintains knowledge of housing and financial counseling industry standards and ensures department practices maintain compliance.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

Job Qualifications
EDUCATION and/or EXPERIENCE: Bachelor's degree preferred with one year of related experience. HUD Housing Counseling Certification required within 90 days of hire.

Full-time Employee Benefits:

Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!

PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.

Holidays - Enjoy eleven paid holidays

Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave

Virginia Credit Union memberships

Employee Assistance program - Free services including six free confidential consultations with a mental health professional

Medical Insurance - a choice between 1 EPO, 2 PPOs, and 2 HDHP plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Vision Insurance

Life insurance - paid by agency with option to purchase additional coverage

About the Employer

Commonwealth Catholic Charities is a nonprofit social service organization which has assisted families and children in central and southwestern Virginia for over 97 years. Come and join a team of people committed to making a difference in the lives of others.