Associate Senior Account Executive

Job Description

Job Summary:

Incumbent is responsible for consulting with parishes and/or dioceses to develop strategies and sell OSV Catholic curriculum and annual school funds to schools, parishes and dioceses. We are seeking professionals who have a strong knowledge of the Catholic Faith and a solid foundation of collaboration, relationship building and engaging others in a mission driven environment. The Account Executive will incorporate the full breadth of OSV products and services to the extent possible as part of the overall solutions. This role may also be responsible for the overall project manager for customer engagements and the product sales cycle. This position is responsible for following through to close sales and meeting sales goals defined by Sales Manager/Director, maintaining relationships with customers, maintaining and updating customer database, keeping product knowledge current, managing and utilizing OSV resources effectively.

The incumbent will create a plan to develop relationships across the territory which will result in successful engagements at parishes, schools, and dioceses yielding both high levels of customer satisfaction and attainment of revenue goals for the territory. The incumbent will review territory status on a periodic basis, including customer satisfaction levels, won/lost business, new business and any outstanding issues. The incumbent will provide recommendations for new product and service offerings to product managers.

Essential Job Functions (*=Non-essential tasks):

Sell and manage consulting engagements which result in increased support for parishes, schools, and/or dioceses
Manage all related operations ensuring achievement of organizational sales goals as needed
Develop strong positive relationships contacts at assigned dioceses, parishes, and schools which result in repeat business
Incumbent will engage in sales activities on a daily basis with Catholic parishes and schools, both in person and remotely
Develop a thorough understanding of diocesan and parish organizations and business processes as appropriate
Develop annual revenue and sales plans for assigned territory. This includes understanding key value drivers for those organizations and proposing appropriate OSV solutions to provide value
Conduct presentations and workshops as appropriate
Be a strategic partner who proactively offers new solutions to benefit the customers and to help their respective programs
Provide regular updates and status against plans for OSV management team to include recommendations and business justification to OSV for changes to products and services or new products and services
Coordinate resolution of customer issues in a timely manner making follow up calls as required
Use CRM to document calls, track opportunities, and assign all order changes
Use other tools as needed to provide sales revenue reporting, revenue retention reporting (increased/decreased revenue) and Customer Satisfaction
Collaborate with production and marketing staff on campaign-related collateral materials and events, ensuring timeliness, accuracy and consistency of messages
Assist with ongoing measurement of financial success of engagements, both for the client and internally
Ability to travel to conventions, diocesan events, or customer meetings
Other duties as assigned
Required Skills

Excellent verbal and written communication
Bilingual in English and Spanish preferred
Ability to manage statistical data in order to drive effectiveness and devise strategic plans
Ability to discover needs and sell products and services
Strong relationship building skills required
Detail-oriented with the ability to take initiative and work independently
Ability to set and meet goals without supervision
Organizational skills with the ability to multi-task
Team player
Problem solving skills
Required Experience

Proficient with Word, Excel, PowerPoint and Outlook
5-7 years of consulting, customer service or sales experience, including large account management experience
Knowledge of or experience with Catholic schools, parishes, or Catholic ministry
Knowledge of the Catholic catechetical field is highly desired
Territory planning experience
Proven record of revenue results with high levels of customer satisfaction
Experience working with various organizations within the Church with proven success
Completed Business or Communication classes
Knowledge of business management and planning
Fundraising Experience
Must be willing to travel 25%
Ability to meet daily goals and meet deadlines
Daily customer calls and/or visits in the field
Ability to set up a home office

Compensation Information

OSV recognizes that its employees work in many different states and therefore may be affected by different laws. It is OSV's intention to comply with all applicable federal, state, and local laws that apply to the Company's employees.

Offered compensation is determined based on market data, internal equity, and an applicant's relevant skills, experience, and educational background.

General Salary Range: $58,000 - $60,000

About the Employer

OSV's mission is To Champion the Catholic Church.