IT Internship

Job Description

IT INTERN
LOCATION: Washington, DC

Position Overview:

Seeking an enthusiastic and motivated Intern to join our Information Technology team in our Washington, DC office! This is your chance to gain hands-on experience as you provide technical support and assistance to our internal users. Learn about IT systems and troubleshooting, while developing your technical and social skills in a professional and faith-filled environment. Join us to grow, learn, and contribute to EWTN's mission.

Responsibilities:

* Provide frontline support for service requests submitted through email or phone calls from remote and onsite users.
* Install, upgrade, and troubleshoot printers, computer hardware, mobile devices, software installations and updates.
* Maintain accurate records for issues, processes, and resolutions.
* Provide exceptional customer service by offering clear and timely support to users.
* Work closely with the IT team on ongoing projects throughout the Network, such as system upgrades and equipment refreshes.

Qualifications:

* Junior or Senior currently enrolled in a Computer Science, Information Systems, or related program (or recent graduate).
* Basic understanding of IT principles, including hardware, software, networking, and security.
* Strong problem-solving and communication skills.
* Enthusiastic about learning and gaining practical IT experience.
* Practicing Catholic preferred.
* Able to work full-time (or min. of 20 hours/week, Mon - Fri on site, for a minimum of 8 weeks.

Benefits:

* Hands-on experience in support and help desk operations.
* Mentorship from experienced IT professionals.
* Access to a wide range of technologies and tools.
* Broad exposure to the Information Technology field.
* Opportunity to work in a Christian environment and cultivate meaningful connections.

About the Employer

EWTN Global Catholic Network, in its 44th year, is the largest religious media network in the world. EWTN's 11 global TV channels are broadcast in multiple languages 24 hours a day, seven days a week to over 435 million television households in more than 160 countries and territories. EWTN platforms also include radio services transmitted through SIRIUS/XM, iHeart Radio, and over 500 domestic and international AM & FM radio affiliates; a worldwide shortwave radio service; one of the largest Catholic websites in the U.S.; electronic and print news services, including Catholic News Agency, "The National Catholic Register" newspaper, and several global news wire services; as well as EWTN Publishing, its book publishing division.