Advancement Services Manager

Job Description

Primary Responsibilities

The Advancement Services Manager is responsible for the strategic management, integrity, and optimization of the organization's fundraising and constituent database. This role oversees gift processing, donor records management, reporting, and data analytics. The manager serves as the primary administrator for Blackbaud Raiser's Edge NXT (also utilizes database view) and ensures accurate, timely, and secure data to support fundraising, stewardship, and institutional advancement initiatives. The Advancement Services Manager collaborates closely with the advancement and finance offices, maintains database best practices, and improves fundraising effectiveness.

Essential Duties and Responsibilities:

Database Administration
Serve as the primary administrator for Blackbaud Raiser's Edge NXT and database view.
Develop and enforce data standards, policies, procedures, and documentation.
Monitor database health and perform routine audits, clean-up projects, and quality control reviews.

Gift Processing and Financial Reconciliation
Oversee the accurate and timely entry of gifts, pledges, recurring donations, matching gifts, grants, and in-kind contributions.
Ensure proper gift coding and adherence to organizational policies.
Reconcile fundraising records with finance department.
Support annual audits and provide required documentation.

Reporting and Analytics
Create and maintain standard and custom reports, dashboards, and fundraising metrics.
Generate donor lists, campaign reports, pipeline analyses, and other reports/gift lists.
Analyze fundraising performance and donor trends to support strategic decision-making.

Advancement Operations
Support annual giving, major gifts, planned giving, grants, stewardship, and campaign initiatives.
Develop and manage constituent data imports, exports, and integrations with other systems.
Coordinate data needs for fundraising appeals, events, and donor communications.

Training and Support
Train advancement staff on database procedures and reporting tools.
Provide technical assistance and troubleshooting support.
Create user guides and standard operating procedures.
Promote best practices in data management and gift administration.

Accounts Payable
Process all vendor invoices.
Process Director of Advancement's credit card expenses.

About the Employer

AUGUSTINIANS are members of the Order of Saint Augustine, an international Catholic religious community of men and women following the Rule of Saint Augustine. In the United States, there are three regional provinces of Augustinians. The Province of Saint Thomas of Villanova, in the east, sponsors Villanova University, Merrimack College, two high schools and over 14 parishes. They staff a variety of ministries, including inner-city ministries in the United States and missions in Japan and Peru. Augustinians collaborate with committed laywomen and men, their benefactors and friends, and draw on resources from their institutions and volunteers to bring Christian ideals into real life situations, especially for those in need around the world.