National Director of Operations

Job Description

Please apply at: https://newmans.bamboohr.com/careers/232?source=aWQ9OQ==

Let's Change the World

Many say it-few actually do it.

Newman Connection, a ministry under Newman Ministry, exists to ensure every Catholic student feels Needed & Known as they transition from high school to college. Through Faith Forward, our national movement, we partner with dioceses, parishes, Catholic high schools, and campus ministries to personally connect students to their Catholic faith communities.

(Operator - Newman Connection)
Location: Remote, with regular travel for events, diocesan visits, and national gatherings
Reports To: Chief Operating Officer

What You'll Do:
The National Director of Operations is the operational leader responsible for turning the Faith Forward national strategy into daily execution. This leader will manage diocesan partnerships, parish outreach, ambassador recruitment and training, donor visibility, and cross-team coordination. The Director ensures that every function-operations, sales & marketing, and development-runs in sync toward the 2026 goals of 250,000 student connections, 150 dioceses engaged, and $1.5M annualized giving.

Movement Execution & Operations
-Own day-to-day campaign execution: diocesan onboarding, parish kits, ambassador training, internal communications & training, dashboards, and quarterly scorecards.
-Build and maintain project plans, workflows, and systems to hit annual targets.
-Oversee Called-HubSpot integration and ensure dashboards and reporting are accurate, timely, and usable for leaders and donors.
-Develop and refine Faith Forward SOPs, training materials, and onboarding processes to scale consistently across dioceses and parishes.

Ambassador & Community Engagement
-Recruit, train, and support 3,500 ambassadors (students, recent grads, campus ministers, parents).
-Coordinate with outreach staff and the Ambassador Coordinator to run competitions, leaderboards, and retention programs.
-Ensure small groups, youth ministers, and sports ministries are integrated without silos through Called's safe environment communication system.

Events & National Gatherings
-Lead operational planning for rallies, commissioning events, and the annual Best Practices Summit.
-Manage logistics, breakout trainings, and follow-up systems to ensure events generate measurable outcomes.
-Represent Newman Connection at diocesan gatherings, parish events, and industry conferences.

Cross-Team Collaboration
-Partner with the COO to translate strategic goals into tactical execution.
-Work with marketing to align storytelling, influencer campaigns, reels, and parish/student-facing content.
-Collaborate with development to supply stories, data, dashboards, and event opportunities that engage donors.
-Support outreach staff and coordinate with Called and Housing teams to avoid silos.

Measurement & Reporting
-Deliver monthly performance dashboards and quarterly impact reports for dioceses, donors, and internal staff.
-Monitor and report on KPIs including: diocesan participation, ambassador retention, student connections, donor engagement, and event ROI.
-Use data to identify gaps, propose solutions, and refine campaigns in real time.

What You Need To Get the Job Done:
-7+ years experience in operations, campaign or program management, or large-scale initiative execution (nonprofit, ministry, or movement-building preferred).
-Demonstrated ability to manage complex projects with multiple stakeholders under tight deadlines.
-Experience with CRM and marketing systems (HubSpot preferred); comfortable with data-driven decision making.
-Strong leadership, coaching, and facilitation skills, with ability to manage staff and volunteers.
-Deep alignment with Catholic values and Newman Ministry's mission to evangelize, disciple, and connect young adults.
-Proven track record of event execution at scale (regional or national) is highly desirable.
-Ability to travel up to 20% for rallies, diocesan visits, and national events.

Key Competencies
-Organized & Detail-Oriented: Builds systems that scale nationally.
-Collaborative Leader: Unites teams across operations, outreach, development, and marketing.
-Mission-Driven: Operates with urgency around evangelization and discipleship.
-Data-Informed: Leverages metrics to measure success and drive improvement.
-Problem-Solver: Anticipates roadblocks and develops solutions quickly.
-Communicator: Clear, pastoral, and persuasive with both internal teams and external partners.

What You'll Love About Us:
-Mission That Matters - The opportunity to shape one of the most important Catholic movements of this generation.
-100% Remote Work Environment - Dallas preferred, flexibility available
-Technology Set Up - Company MacBook and a stipend for tools to help you succeed.
-Great Company Culture - We are a team. We work as one. We act as one.
-Work that Stays at Work - Genuine work/life balance.
-Rest and Relaxation - Generous paid time off, including 12 paid holidays plus company-wide closure from Christmas to New Year.
-Health & Retirement Benefits - Comprehensive coverage to support your overall well-being and future. We offer medical, dental, and vision insurance, supplemental benefit options, and a 401(k) retirement plan-because healthy people = happy people.
-Competitive salary commensurate with experience.

This is a mission-critical leadership role. The National Director of Operations will be the engine behind Newman Connection's national outreach, ensuring that by the end of 2026, every Catholic senior is personally connected to their faith community, and the movement is funded and flourishing.

An Equal Opportunity Employer--M/F/D/V
Newman Ministry is an Equal Opportunity Employer. All qualified applicants will be considered for employment at Newman Ministry without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran, marital, or citizenship status, or any other status protected by law.
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

About the Employer

Newman Connection is a non-profit organization that provides a national brand and support structure to Catholic campus ministries assisting them in outreach, programming and organizational development. We are endorsed in over 75 dioceses, 600 Catholic high schools, 500+ parishes and over 800 different campus ministries.
Our mission is simple: Keeping Students Connected to the Catholic Church. People love our mission - and come to find out, they love working here as well. We are a family oriented team all working towards the greater good.