Director of Outreach and Member Support

Job Description

The Catholic non-profit Trinity House Community is seeking a full-time Director of Outreach & Member Support who will report to the Executive Directors and work in collaboration with the Ministry Assistant. The role is responsible for:

• overall ministry outreach and a compelling communications and marketing presence;
• expanding the number of subscribing Trinity House Community members, currently in 14 states;
• providing support for members-dioceses, parishes, schools, and families-who are using the Trinity House model.

Responsibilities:

Outreach:

• overall ministry outreach, communications and marketing strategy and implementation;
• cultivate general awareness of ministry and secure media interviews, podcasts, and articles;
• cultivate collaborative relationships with dioceses, local groups, and other ministries;
• exhibit at conferences and attend events to promote ministry awareness and strengthen relationships;
• continue management and development of websites, social media, videos, e-letters, etc., in collaboration with the Ministry Assistant;
• draft, format, edit, update, disseminate marketing pieces, graphics, videos, campaigns, etc.;
• coordinate photography and video shoots;
• hone and implement Subscription Marketing Protocol to expand subscription numbers, including e-mail campaigns, mailings, phone and zoom calls, and follow-up;
• maintain database to track interactions with prospective members;
• provide quarterly reports to the Board of Directors.

Member Support:

• hone Member Launch & Support Protocol including welcome call and box, emails, quarterly group zoom calls, responsive support, and feedback surveys;
• implement and track Member Launch & Support Protocol with each new member, including event tracking, troubleshooting, and occasional on-site visits;
• draft, format, edit, update, disseminate member documents, videos, and templates;
• occasional event planning and execution;
• explore and implement strategies for member support at local level;
• other duties as assigned.

Details: The ideal candidate has a degree and experience in related fields, strong communication skills, is highly organized and detail-oriented, has a good eye for design and visual messaging, and is faithful to the teaching of the Catholic Church. Spanish proficiency is a plus. Salary commensurate with experience. To apply, send resume and cover letter to Soren and Ever Johnson at ejohnson@trinityhousecommunity.org.

About the Employer

The mission of Trinity House Community is to help families make home a taste of heaven for the renewal of faith and culture. We do that by equipping parents with videos, weekly letters, and books; by encouraging families with Trinity House Community Groups, now active in 14 states; and by engaging the public-at Trinity House Cafe + Market in Leesburg, VA-with a vision for the Christian home and community. Learn more at www.trinityhousecommunity.org