Client Service Specialist - Accounts Payable

Job Description

The best way to apply is at stjfs.org/open-positions

ROLE: ACCOUNTS PAYABLE CLIENT SERVICE SPECIALIST (Hybrid / Remote)

WHO ARE WE?
St Joseph Financial Services (SJFS) is a leading firm supporting Catholic educational institutions' financial needs across the United States. We are 'mission-driven' to provide comprehensive client accounting services for Catholic Schools, Catholic Parishes, Catholic Dioceses, and other Catholic Institutions. We enable our clients to make better business decisions through experienced accounting professionals, standard business processes, and best-in-class technology. Our strength allows us to provide wrap-around advisory services such as financial analytics, board preparation, budgeting, and planning.

Our work platform simplifies our clients' experience through cloud-based financial management technology, personalized expertise, and unmatched scale. Founded in 2018, we are growing to meet the needs of Catholic institutions in more ways than ever before imagined. Come and join our great remote workplace to help us deliver on our mission of making a difference every day for our clients. For that reason, we need team members who help us create "More Time Ministering. Less Time Administering" a reality for all our clients!

ROLE SUMMARY
We are looking for an Accounts Payable Client Service Specialist to join our growing client support team. This full-time position will be an extension of our home location in South Bend, Indiana, and is either hybrid or fully remote. This position is a critical role responsible for helping us deliver our core value to clients and to build a mission-centered financial services organization that accelerates our growth as we continue to build new services and partnerships with our Catholic organization clients. The successful candidate will need to be detail-oriented, analytical, and process-driven. This position reports to the Accounts Payable Client Service Manager.

KEY RESPONSIBILITIES
-Monitor Accounts Payable inboxes, including downloading invoices from vendor sites and matching documents.
-Review invoices and other expense items against company and client policy for compliance. Clarify any questionable items, prices, or approvals.
-Communicate with vendors to obtain W9 and other compliance information and establish electronic invoicing and payment where possible.
-Post invoices, vouchers, expense reports, check requests, etc., with correct codes and conforming to standard procedures to ensure proper entry into the financial system.
-Route invoices for approval following client and organizational policy.
-Create payment batch files for approval.
-Handle all vendor and client correspondence.
-Investigate and resolve problems associated with the processing of invoices and payments.
-Assist with monthly status reports and monthly closings.
-Reconcile various accounts by identifying errors in posting or omissions by applying appropriate accounting standards.
-Receive, research, and resolve a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
-Perform other duties as required to support the Accounting Department.

WHAT WE ARE LOOKING FOR FROM YOU - MINIMUM QUALIFICATIONS
-0-2 years general accounting/bookkeeping experience
-Excellent written and verbal communication skills
-Excellent customer service skills
-Strong organizational skills; must be detail-oriented
-Ability to multitask
-Open to organizational change and willing to fully engage in a culture of continuous improvement
-Ability to follow up on pending issues
-Ability to meet deadlines
-Strong experience with Google Workspace and Microsoft Office required
-Experience with BILL.com, FACTS, TADS, or BBTM is a plus

ADVANCED ACCOUNTING WITH PURPOSE
We foster a mission-driven culture that supports our Catholic clients while genuinely caring for each of us who works here. We deliver accurate and timely work to our clients using the latest technologies to advance the Church's mission. Our team consists of conscientious individuals, passionate about the Catholic Church. Are you interested in joining the SJFS team?

The best way to apply is at stjfs.org/open-positions

About the Employer

St. Joseph Financial Services (SJFS) is a non-profit accounting firm that provides advanced, outsourced accounting services only to Catholic organizations. Through People, Process, and Technology SJFS enables Catholic Parishes, Schools, Chanceries, and Apostolates a better back-office, which enables "More Time Ministering - Less Time Administering."