Director of Operations and Finance

Job Description

Position Summary
The Director of Operations & Finance serves as the Executive Director's principal operational partner. This role provides leadership across financial management, administrative systems, and core operational departments, ensuring the effective day-to-day functioning of the retreat center.

The Director oversees finance, HR administration, IT coordination, hosted events, housekeeping, and kitchen operations. In the Executive Director's absence, this position provides organizational leadership and ensures continuity of decision-making and operations.
This role requires strong financial acumen, operational leadership experience, and a commitment to JRH's Catholic mission and Jesuit values.

To apply, please send and cover letter along with current resume to Fr. Mark Carr, SJ, JRH Executive Director at mcarr@jesuitretreathouse.org.

Core Responsibilities
- Executive & Organizational Leadership
- Serve as senior operational leader and advisor to the Executive Director
- Act on behalf of the Executive Director during periods of absence
- Participate in leadership team meetings and long-term strategic planning
- Attend Board meetings and serve as staff liaison to the Finance Committee
- Support capital planning, infrastructure improvements, and major initiatives

Financial Strategy & Stewardship
- Develop and manage annual operating and capital budgets
- Prepare accurate monthly, quarterly, and annual financial reports
- Provide financial analysis and recommendations to leadership and Board
- Monitor cash flow, reserves, and financial risk
- Oversee restricted funds and grant financial reporting
- Coordinate audits and financial reviews
- Manage relationships with auditors, banks, financial advisors, and insurance providers
- Ensure strong internal controls and compliance with nonprofit accounting standards
- Cross-trained on QuickBooks and other relevant applications to provide back-up and dual control

Operations & Department Oversight
Provide direct leadership and supervision to:
- Bookkeeper / Payroll
- Housekeeping Department
- Kitchen / Food Services Department
- Hosted Events Coordinator
- IT coordination (liaison to external providers)
Responsibilities include:
- Supporting department leaders in budgeting, staffing, and performance management
- Ensuring quality standards across guest-facing operations
- Promoting cross-department communication and operational efficiency
- Aligning operational practices with JRH's mission and service standards
- Monitoring service delivery to ensure a welcoming, well-maintained, and well-managed retreat environment. Provide support and assist with JRH events as needed.
- Assist in reviewing and providing input on the annual Retreat schedule, communications promoting JRH, and the website

Administrative & Infrastructure Oversight
- Oversee payroll and benefits administration
- Ensure HR policies and employment practices are compliant and current (this includes VIRTUS compliance training, employee handbook, maintaining personnel files
- Provide oversight of IT systems, data security, and vendor contracts
- Support technology improvements and business systems implementation; this includes providing basic technical help to users
- Ensure continuity and redundancy in administrative processes

Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or related field required
- 5+ years of progressively responsible leadership experience in finance and operations
- Experience in nonprofit management preferred
- Demonstrated experience supervising multiple departments
- Strong financial analysis, budgeting, and internal controls expertise
- Excellent organizational and interpersonal leadership skills
- High integrity and ability to maintain strict confidentiality
- Proficiency with accounting systems and Microsoft Office
- Must be a practicing Catholic
- Bilingual (English/Spanish) a plus

Work Environment
This is an on-site leadership position based at Jesuit Retreat House in Oshkosh. Board meeting attendance and occasional schedule flexibility may be required.

Compensation
Salary range: $75,000 - $82,000, depending on experience. Benefits include health, vision, and dental insurance, 403(b) retirement plan, complementary annual retreat, and professional development opportunities.

About the Employer

The Jesuit Retreat House fosters spiritual enrichment rooted in the Gospels, the Catholic tradition, and the spirituality of St. Ignatius of Loyola. Our ministry is dedicated to creating a rich variety of retreat experiences and providing an atmosphere of quiet, peace, and prayer in which men and women of all faiths are encouraged to discover and respond generously to God's personal invitation to wholeness and holiness.