Senior Membership Director Adult Engagement

Job Description

Objectives
The Senior Membership Director - Adult Engagement provides national leadership for membership growth, engagement, retention, protection, and governance for adults over age 40 in the Society of St. Vincent de Paul in the United States. The position builds pathways from initial interest and service participation to membership, sustained involvement, and leadership. In partnership with the Senior Membership Director - Youth and Young Adults (Through Age 40), this Director stewards one clear, welcoming, and sustainable membership journey across life stages. The Director of Formation remains solely responsible for the spiritual journey of the member; both Membership Directors collaborate with Formation where membership pathways and the spiritual journey intersect.
This role leads recruitment and growth strategies for its portfolio across all regions, working with National Council leadership, Councils, Conferences, committees, staff, parishes, community partners, and Vincentians. Both Membership Directors jointly plan, share resources and insights, support each other's initiatives, and strengthen intergenerational service and mentorship. Portfolio responsibilities describe the populations served, not age requirements for applicants or employees. Both positions advance a consistent national membership experience rooted in Vincentian spirituality, friendship, service, and fidelity to the Society's mission and identity.
Key Responsibilities
Membership Journey and Engagement
• Co-design, document, and continuously improve one national membership journey with the Youth and Young Adults Director, covering recruitment, welcome, onboarding, service, ongoing engagement, renewal, leadership, succession, and re-engagement.
• Lead implementation for adults over 40; equip Councils and Conferences with practical tools, training, and follow-up practices that convert interest and service participation into sustained membership.
• Track recruitment, conversion to membership, onboarding completion, net membership growth, engagement, retention, member satisfaction, and leadership participation using shared definitions and reporting practices.
• Coordinate with the counterpart Director to welcome members moving beyond age 40 through introductions and follow-up, preserving established relationships, service opportunities, and leadership involvement. Support continuity through work, family, relocation, retirement, and other life transitions.
Adult Membership Growth - Over Age 40
• Develop and implement a national growth plan for adults over 40, with recruitment, conversion, and retention goals established with the Chief Operating Officer and aligned with the shared membership strategy.
• Build recruitment partnerships with parishes, community organizations, professional networks, and service partners; help Councils and Conferences invite prospective members and follow up consistently.
• Develop flexible entry points and meaningful service opportunities responsive to members' interests, availability, and experience, including working adults and retirees, without assuming needs based on age alone.
• Support the establishment and revitalization of Conferences, re-engagement of inactive members, and removal of practical barriers to participation and retention.
• Connect members with mentorship, leadership, and succession opportunities; review governance and membership practices for barriers to growth and recommend improvements while coordinating spiritual opportunities with Formation.
Leadership, Collaboration, and Communications
• Build strong relationships with national officers, regional leaders, Council presidents, Conference leaders, staff, volunteers, committees, and external partners.
• Meet regularly with the Youth and Young Adults Director to coordinate one membership plan, outreach calendar, common resources, referrals, and consistent guidance; provide mutual support for training and growth initiatives.
• Jointly support intergenerational mentorship, service, leadership development, and succession planning. Help local leaders connect members across portfolios without creating separate or competing membership experiences.
• Prepare portfolio and joint reports for the Chief Operating Officer on trends, growth, retention, barriers, risks, and recommended actions; share effective practices and coordinate improvements across regions.
• Represent the National Council in membership development, governance, and organizational identity activities, promoting a collaborative, service-oriented approach and responsible stewardship of the Society's mission.
Qualifications
• Bachelor's degree required; advanced degree in nonprofit management, organizational leadership, public administration, law, or a related field preferred.
• Minimum of seven to ten years of progressive leadership experience in membership development, nonprofit management, association leadership, governance, volunteer engagement, or related field.
• Demonstrated ability to design and implement recruitment, member engagement, and retention strategies, leadership development pathways, succession planning, training, and organizational change initiatives.
• Experience working with boards, committees, volunteers, regional structures, or federated organizations strongly preferred.
• Familiarity with Catholic social teaching, Vincentian spirituality, parish life, or the mission and structure of the Society of St. Vincent de Paul preferred.
• Demonstrated experience growing adult membership or volunteer participation and building parish or community partnerships. Experience with trademark or brand protection, policy implementation, or governance processes preferred.
Core Competencies
• Strategic leadership and systems thinking
• Strong understanding of membership recruitment, volunteer development, engagement, and retention
• Excellent written, verbal, facilitation, and presentation skills
• Collaborative leadership and ability to influence without direct authority
• Commitment to servant leadership, humility, accountability, listening, accompaniment, and service to members, Councils, Conferences, and those living in poverty
• Ability to develop succession planning frameworks, support mentoring, and promote smooth leadership and membership transitions
• Pastoral sensitivity, sound judgment, and confidentiality
• Data-informed decision-making and ability to translate insights into practical action
• Commitment to diversity of age, geography, experience, and vocation within the Vincentian family

About the Employer

The Society of St. Vincent de Paul operates globally, with a mission that is rooted in the teachings of its founder, Blessed Frederic Ozanam, and its patron, St. Vincent de Paul. The organization is committed to embracing all works of charity and justice, making no distinctions among those they serve, as they see the face of Christ in everyone.