Operations Director

Job Description

Job Title: Operations Director
Organization: Mary's Shelter
Location: Fredericksburg, VA
Reports To: Executive Director
Background
Mary's Shelter is a non-profit based in Fredericksburg, VA that supports women facing a crisis during pregnancy, and all their children, by providing safe housing and a Christ-centered program of support, guidance, and encouragement, so they can grow, flourish, and ultimately succeed at living independently.
Mary's Shelter provides expectant mothers, and any additional children they may have, with housing for up to three years to further education and secure employment to achieve independent living. The mothers we serve will receive counseling, in-house parenting and life-skill classes, and adhere to the program covenants which offer structure, self-discipline and guidance.
Our staff and volunteers offer hands-on support, compassion and encouragement. This provides the mothers we serve to have the necessary time and resources to work toward their goals to thrive as mothers and members to the community.
Position Summary
Mary's Shelter is seeking a dedicated and mission-driven Operations Director to lead and oversee all operational and administrative functions of the organization. This includes finance, human resources, facilities, compliance, and technology.
The Operations Director plays a critical role in ensuring the shelter operates smoothly and efficiently, providing the infrastructure needed to deliver high-quality, Christ-centered care to residents. This individual will work closely with the Executive Director and staff to support strategic goals, strengthen operational systems, and uphold regulatory compliance.
The ideal candidate is highly organized, detail-oriented, and aligned with the mission and values of Mary's Shelter.
________________________________________
Key Responsibilities
Financial Management & Budgeting
• Oversee organizational finances in collaboration with the Accountant, ensuring accurate records and timely reporting
• Assist in developing and managing the annual budget
• Monitor financial performance and provide insights to leadership
• Ensure compliance with nonprofit financial regulations, including audits and tax filings
Human Resources & Staff Support
• Manage recruitment, onboarding, training, and employee relations
• Maintain employee records and ensure compliance with labor laws
• Oversee payroll, benefits, and time-off tracking
• Develop and implement HR policies that foster a positive workplace culture
Facilities & Maintenance Management
• Ensure the shelter is safe, clean, and well-maintained
• Coordinate repairs, inspections, and vendor services
• Implement safety and emergency protocols
• Manage inventory and procurement of supplies
Compliance & Risk Management
• Ensure compliance with all applicable laws and regulations
• Develop and maintain operational policies and procedures
• Identify risks and implement mitigation strategies
• Prepare for and coordinate audits with leadership and the Board
Technology & Information Management
• Oversee IT systems, software, and data management
• Coordinate with vendors for tech support and maintenance
• Ensure data security and compliance with privacy standards
• Support staff with effective digital tools
Process Improvement & Operational Efficiency
• Evaluate and improve internal processes
• Implement systems to increase efficiency and reduce costs
• Document and train staff on standard operating procedures
Vendor & Contract Management
• Manage vendor relationships and negotiate contracts
• Review invoices and ensure timely payments
• Oversee leases, insurance, and service agreements
________________________________________
Qualifications
Education:
• Bachelor's degree in Business Administration, Nonprofit Management, Finance, or related field (Experience can substitute a degree)
• Master's degree or nonprofit certification preferred
Experience:
• Minimum 5 years in operations, nonprofit administration, or similar role
• Experience in residential or social services settings preferred
Skills:
• Strong financial management and budgeting experience
• Knowledge of HR practices and employment law
• Excellent organizational and project management abilities
• Proficiency with office, accounting, and HR software
• Familiarity with facilities and IT systems
________________________________________
Personal Characteristics
• Mission-Driven: Committed to the Christ-centered mission of Mary's Shelter
• Detail-Oriented: Strong analytical and organizational skills
• Integrity: Demonstrates honesty, accountability, and transparency
• Collaborative: Builds strong, supportive team relationships
• Problem Solver: Resourceful and solutions-oriented
________________________________________
Compensation
Competitive salary commensurate with experience and aligned with nonprofit industry standards.
________________________________________
How to Apply
Please submit your resume and any other supporting documentation outlining your interest and alignment with Mary's Shelter's mission to our Board Secretary at secretary@marysshelterva.org by June 1, 2026.

About the Employer

Mary's Shelter provides an expectant mother, and any additional children she may have, with housing for up to three years in order to further her education and/or secure employment. She must receive counseling, attend in-house parenting and life-skill classes and adhere to the program covenants which offer structure, self-discipline and guidance.

Each resident is blessed with a mentor who provides hands-on support, compassion and encouragement. This foundation ensures that our mothers have the necessary time and tools to work toward their goals and provide for their children, making the possibility of independent living a reality.