Operations Coordinator

Job Description

OPERATIONS COORDINATOR
Washington, DC / Onsite

HOW YOU WILL IMPACT THE BIG PICTURE:

The Operations Coordinator supports EWTN News leadership by managing team coordination, logistics, and operational workflows with a focus on efficiency and communication. This position bridges multiple functions, including HubSpot management, contract tracking, and event planning, to enhance organizational effectiveness.

WHAT YOU WILL DO:

• Support the COO and Strategic Operations Managers of EWTN News by drafting memos, briefs, and correspondence, as well as calendaring, meeting preparation, expense routing.
• Support Digital Marketing and advertising initiatives through email and e-blast execution; maintaining list hygiene and performance reports; track YouTube analytics, revenue, and projections.
• Maintain the master contract and subscription tracker; flag upcoming renews as needed.
• Serve as first point of contact for inbound internal and external requests directed to the COO and Strategic Operations Manager; draft responses appropriately.
• Partner with administrative team to support office management, coordinate meeting logistics, track cross-functional deliverables, and support billing-related tasks.
• Collaborate with teammates for special events planning for both on and off-site.
• Draft and maintain standard operating procedures; identify process gaps and recommend practical improvements.

ABOUT YOU:

• You have a minimum of three to five years of prior experience in operations, administrative, or coordinator roles, ideally in media, publishing, or a mission-driven organization.
• You have a BA in Journalism, Communications, or other related field.
• You are a practicing Catholic with an understanding of the faith and a strong commitment to EWTN's mission.
• Mid-level HubSpot experience or demonstrated ability to learn HubSpot quickly; ability to work efficiently with email workflows, list management, and basic reporting; proficient working with the Microsoft 365 suite.
• Excellent written and verbal communication skills, with the ability to draft professional correspondence on behalf of leadership.
• A pro-active self-starter with a can-do attitude and a strong work ethic.
• Highly organized and detail-oriented; able to multi-task at a high level to manage multiple priorities across competing stakeholders.
• Comfortable using AI tools to accelerate routine work; prior experience using Copilot, ChapGPT or equivalent is preferred.
• Ability to work with discretion and project a professional demeanor at all times; proven ability to handle confidential information.
• Flexible to work an adjusted schedule when necessary, for events and special projects.

PREFERRED QUALIFICATIONS:

• Bilingual; proficiency in reading/writing/speaking in any language(s) in addition to English; Spanish is preferred
• Experience supporting executive-level leaders
• Familiarity with monday.com or equivalent project management tools

WHAT YOU'LL LOVE ABOUT WORKING HERE:

• We offer a career with purpose! Apply your God-given talents, knowing your contributions help to advance EWTN's mission of sharing the Gospel with the world.
• Caring environment. We value the importance of family/life balance and welcome you as an EWTN family member, not just an employee.
• Worship at work! Freedom to participate in Mass, visit the chapel for prayer or attend an annual retreat.
• Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life & Disability insurance and Retirement Savings Plan.
• 11 Paid Holidays and generous Paid Time Off program.
• Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic International University.
• Ability to learn alongside legacy employees while bringing new ideas to the growing team!

WHAT TO DO NEXT:
If you're ready to get started on EWTN's mission to bring the Gospel to the world, please apply directly at www.ewtn.com/employment.

Thank you for considering EWTN and we look forward to hearing from you!

About the Employer

EWTN Global Catholic Network, in its 45th year, is the largest Catholic media organization in the world. EWTN's 11 networks broadcast in multiple languages 24 hours a day, 7 days a week to over 435 million television households in more than 160 countries & territories. Platforms include direct broadcast satellite television & more than 6000 television affiliates as well as ROKU, Apple TV, Amazon Fire, & multiple social media platforms. Radio services are transmitted through SIRIUS/XM, iHeart Radio, & over 500 domestic and international AM & FM radio affiliates; a worldwide shortwave radio station; the largest Catholic website in the U.S.; electronic & print news services, including "The National Catholic Register" newspaper, & two global wire services; as well as a publishing arm.