Digital Software Project Coordinator

Job Description

Product Manager
Are you passionate about serving the Catholic Church through technology? Do you thrive in a fast-paced environment where faith, service, and excellence come together? We're seeking a dedicated
Product Manager to help us bring impactful software solutions to Catholic organizations nationwide.

About Us:
We are the leading provider of Catholic solutions serving the growing needs of the Catholic Church. We are committed to helping parishes, dioceses, ministries, and schools thrive through technology and communication. Our work is rooted in service, and we believe innovation should never lose its heart. As we grow, we're looking for someone who shares our values and is excited to serve the Church in a meaningful way.

Job Description:
-Manage projects from start to finish on time and on budget.
-Oversee all new diocese & parish launches and ensure a high level of customer service and support.
-Working with process management software, such as Monday.com and Jira, to ensure all launches are on time.
-Onboard new clients with care and clarity, ensuring a smooth start to every partnership.
-Communicate proactively with clients, ensuring they feel supported, heard, and valued.
-Serve as the main point of contact for key accounts and large-scale clients.
-Interaction with developers to develop the product roadmap and conduct testing.
-Coordinate with internal teams to deliver high-quality results.
-Identify areas for growth and improvement in the client and user experience.

What We're Looking For:
-A passion for exceptional customer service and relationship building.
-Excellent communication and organizational skills.
-A self-starter who thrives in a mission-driven, collaborative environment.
-A love for the Catholic Church and a desire to support the mission through your work.

Bonus Points For:
-Prior software support, client support, or technology-related employment.
-Prior project management experience or similar.
-Experience with Jira, Monday.com, or similar software.
-Experience working in a Catholic ministry role.

Benefits:
401(k) with company matching
Health insurance
Dental & vision insurance
Generous PTO & vacation policy
Salary commensurate with experience.

About Diocesan:
We have served the Catholic Church with distinction for over 63 years. With offices in Austin, TX, Orlando, FL, Columbus, OH, Grand Rapids, MI, and Harrisburg, PA, we are able to provide products
to the entire country. Our innovative product line has us poised for even faster growth to serve the changing needs of the Church as they venture deeper into the digital communications age.

About the Employer

The leading providers of Catholic communications in the US. We specialize in providing print, web, mobile and office resources to Catholic organizations. For over 60 years we've been serving the needs of the Catholic Church.