IT Analyst

Job Description

Catholic International University is hiring for the role of IT Analyst. The IT Analyst will play a critical role around the execution of Catholic International University's systems roadmap and identification of opportunities for business process improvement and automation.
Description:
As an IT Analyst, you will collaborate with key stakeholders and teammates and employ critical thinking skills to analyze data, evaluate business processes and recommend/implement solutions that will assist the business to implement strategic vision through technology. You will perform research and analysis on trends, patterns, and processes, so that stakeholders can make data-driven decisions to improve organizational outcomes. To succeed in this role, you will be a self-motivated and directed team player with strong critical thinking, analytical, organizational, interpersonal and communication skills.
In addition to the data and business analysis role, you will be responsible for internal and external reporting, technical writing and training as well as providing infrastructure support and Level I technical support for enterprise applications. It is expected that you will be proficient with MS Office and that you will show attention to detail and have good time management skills.
This position reports to the IT Director.
Education/Experience:
A Bachelor's degree in a relevant field is required with at least two years of higher ed work experience as an IT Analyst performing data and business process analysis, customer service, basic endpoint troubleshooting skills, writing technical documentation, and conducting training.
Experience with Canvas, Populi, Raisers Edge, Google Workspace, automation workflows, Excel macros/VBA is a plus.
Location: Charles Town, WV
Salary Range: $55,000 - $61,000 commensurate with experience
Tentative start date: Immediate Opening

Qualified candidates should send a resume and a cover letter including a statement of alignment with the university mission and salary expectations to Amy Shouse at ashouse@catholiciu.edu.

Catholic International University does not discriminate against any applicant or student on the basis of sex, race, color, age, national origin, religion, disability, or any other status protected by applicable law. All Employees, regardless of religion, agree to maintain and strengthen the Catholic mission of the University.

About the Employer

The mission of Catholic International University is to communicate the mind and heart of the Church in support of the New Evangelization. In pursuit of Truth, the university educates learners globally through personal and relational online programs in Catholic theology and faith development, liberal arts, science, and technology, to foster faith, leadership, and service for the Church and the world.