Data Analyst

Job Description

DATA ANALYST

Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals.

Position Title: Data Analyst Department: Donor Program Services Position Location: Remote
Position Type: Exempt or Hourly (As determined by Human Resources)
Position Grade: (As determined by Human Resources)
Reports to: Sr. Director, Donor Program Services

Position Summary:
The Data Analyst is responsible for transforming data into actionable insights that support strategic decision-making across fundraising, engagement, and mission-related initiatives. This role analyzes constituent, campaign, and organizational performance data, develops reports and dashboards, and supports data integrity and consistency within core platforms. The analyst collaborates with both technical and non-technical stakeholders to ensure data is accessible, meaningful, and used effectively to guide decisions and measure outcomes.
Educational or Certification Requirements:
• Bachelor's Degree in a relevant field (e.g., Analytics, Data Science, Statistics, Information
Systems)
• Additional coursework or certification in data analysis tools preferred
Experience Requirements:
• 3-5 years of professional experience in data analysis, reporting, or business intelligence
• Experience working with non-profit, fundraising, or donor databases strongly preferred

• Demonstrated success in developing reports, dashboards, and data visualizations for
diverse audiences
• Familiarity with CRM data structures, ETL processes, and performance metrics in fundraising contexts

Knowledge, Skills, & Character Required:
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in
dealing with people within and outside of the ministry.
• Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.
• Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees
with the conduct policies and conduct expectations of Cross Catholic Outreach.
• Proficient in querying and analyzing complex data using SQL and Excel
• Strong experience with visualization tools (e.g., Tableau, Power BI)
• Ability to communicate technical findings to non-technical users
• Skilled at translating business questions into analytical models and data products
• Detail-oriented, organized, and capable of prioritizing competing deadlines
• Demonstrated commitment to data accuracy, consistency, and confidentiality
• Analytical thinker with a collaborative and service-oriented mindset
• Sound understanding of fundraising principles, donor behavior, and campaign performance
metrics.
• Strong analytical skills with the ability to identify trends and translate them into strategy.
• Excellent collaboration, communication, and stakeholder management skills.
• Attention to detail and commitment to data accuracy and clarity.

Duties:
Data Collection and Management
• Extract, compile, and transform data from multiple systems (e.g., CRM, email, web analytics, donation platforms) to support analysis and reporting needs.
• Conduct data cleansing and quality control to ensure accuracy, completeness, and consistency of donor and campaign data.
• Maintain documentation of data sources, definitions, and processes to support
transparency and methodology.
• Collaborate with internal stakeholders (e.g., Development, Marketing, IT) to define data requirements and coordinate timely extraction and delivery of key datasets.
• Identify and troubleshoot data integrity issues, gaps, or discrepancies in collaboration with
key stakeholders.
• Ensure secure and ethical handling of donor data in compliance with organizational policies
and data privacy best practices.

Data Analysis and Interpretation
• Query and analyze large, complex datasets from fundraising and engagement platforms
• Clean, structure, and validate data to support accuracy and integrity
• Build and maintain datasets for recurring and ad hoc analysis
• Monitor data trends, surface anomalies, and identify patterns in donor and constituent
behavior
• Contribute to ongoing improvements in data architecture, data quality, and data
documentation
• Interpret complex datasets to support strategic decisions related to key objectives and programs
• Produce summaries of findings/presentations to inform cross-functional planning and
leadership decision-making.
Insight Generation and Communication
• Design and deliver intuitive dashboards, reports, and visualizations for internal teams and
leadership
• Maintain reports, dashboards, and visualizations that translate data into clear insights for
key stakeholders.
• Translate complex data into clear, actionable, and strategic insights for the leadership team and other key stakeholders to inform strategic efforts
• Present insights through compelling data storytelling, tailored for various audiences.
• Create executive summaries, briefs, and visual presentations that highlight growth opportunities, risks, and performance trends.
• Collaborate with various stakeholders to define KPIs, benchmarks, and performance
indicators
• Present data and insights in a clear, concise manner for both technical and non-technical audiences
• Provide analytical support for campaigns, initiatives, and program evaluations

Professional Development
• Stay current on industry best practices in non-profit analytics, data storytelling, and CRM
usage
• Participate in training, conferences, or certification programs to strengthen analytics skills
• Support organization-wide efforts to improve data literacy and promote informed decision-making

• Other duties as assigned

About the Employer

We mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ.

Our
Vision
All Catholics around the world united in overcoming material and spiritual poverty