Receptionist

Job Description

The Receptionist serves as the welcoming first point of contact for parishioners, visitors, staff, and members of the community. This position provides friendly and professional front-office support while assisting with administrative tasks, phone calls, correspondence, scheduling, and parish information. The Receptionist helps create a warm, organized, and welcoming environment that reflects the mission and values of Saint Mark the Evangelist Catholic Church.
Essential Responsibilities
• Welcome and assist parishioners, visitors, clergy, staff, and community members in a courteous and professional manner.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Provide accurate information about parish activities, Mass schedules, ministries, events, and services.
• Receive and distribute mail, deliveries, messages, and other correspondence.
• Maintain an organized and welcoming reception area and front office.
• Assist with scheduling appointments, meetings, facilities, and parish events as needed.
• Perform general administrative and clerical duties, including filing, data entry, copying, scanning, and document preparation.
• Maintain and update parish records, databases, directories, and contact information.
• Assist parish staff with communications, forms, registrations, and other administrative projects.
• Handle sensitive and confidential information with discretion and professionalism.
• Support parish events and activities as needed.
• Communicate effectively and respectfully with people of diverse ages, backgrounds, and needs.
• Provide compassionate assistance to individuals seeking information, support, or connection with parish ministries.
• Perform other duties as assigned by parish leadership.

About the Employer

The mission of Saint Mark the Evangelist Catholic Parish (as part of the Roman Catholic Diocese of Birmingham, Alabama) is to respond to God's call to proclaim Jesus Christ as the Eternal Son of the living God. We are witnesses to the Gospel as we announce the death of the Lord, proclaim His resurrection, and await His coming in glory. At the heart of our Christian Community is celebration: of the Word, of the Eucharist, of the Sacraments. We journey with the Holy Spirit as our guide, with Mary, the Mother of God as our model, and in communion with the Holy Father, the Bishop of Rome.