Receptionist

Job Description

SUMMARY

Strong teamwork, problem solving, attendance/punctuality and good communication skills, verbally and written. Good working knowledge of Apple computer system; knowledge of Cool Focus client software helpful. Must be highly motivated and comfortable handling multiple tasks.

ESSENTIAL EXPECTATIONS

• Full agreement with Community Pregnancy Clinics, Inc. (CPCI) governing documents and policies, particularly as to CPCI's philosophy and principals expressed therein
• Overtly support, articulate, and act in accordance with CPCI's mission, vision, and values
• Follow all guidelines in CPCI's Employee Handbook and Mission Statement
• Believes in the sanctity of all human life from the moment of conception through natural death
• Expresses a desire to reach at-risk patients considering abortion
• Strong qualities of spiritual leadership and ability to encourage team members and clients
• Ability to show Christ-centered care, compassion, and understanding to those in need.
• Uphold professional standards of personal presentation, punctuality, and professional courtesy.
• Communicate effectively and in a timely manner with all constituencies
• Honor the confidentiality of all communications as necessary
• Valid driver's license and insurance
• Must possess a current license/certificate in her medical profession and function in accordance with Florida licensing requirements

RESPONSIBILITIES

• Greets patients and visitors in friendly and professional manner.
• Answers phone, routes calls and takes messages.
• Schedules online and maintains accurate appointment records.
• Provides appropriate paperwork and information to patients as indicated by policies and procedures.
• Responsible for updating forms as necessary, keeps sufficient copies of paperwork available at all times.
• Keeps inventory of all office supplies for the office and reports list of needs to appropriate staff person before the first of the month.
• Provide secretarial support to Director of Clinics and Clinic Manager as needed.
• Responsible for all paperwork for all volunteers and interns.
• Keep accurate account of all incoming calls for Heroic Media and provides monthly report by email to Director of Operations.
• Must be able to deal with many abstract and concrete variables in multi-task formats often with frequent interruptions.
• May be asked to assist with client services as needed.
• Ability to organize, coordinate work efficiently and set priorities.
• Maintains confidentiality in all aspects including, but not limited to patient identity, care, donor and financial information.
• Bilingual preferred.

About the Employer

MISSION STATEMENT: At Community Pregnancy Clinics, our mission is to save babies from abortion while providing care, compassion and choices for women.

VISION STATEMENT: We strive to create communities where every woman and baby is safe from abortion.