Director of Internal Communications

Job Description

POSITION SUMMARY:

The Director of Internal Communications is responsible for developing, executing and improving internal communications efforts to: (1) build awareness, understanding, and buy-in to archdiocesan priorities and strategies; (2) help foster employee engagement in the overall mission of the Catholic Church and the Archdiocese of Cincinnati and employee understanding of their work as part of that mission; and (3) improve communication and stronger connection among priests, religious, and staff members across the archdiocese.

The Director of Internal Communications reports to the Director of Communications & Media Relations and collaborates closely and congenially with the entire staff of the Department of Communications and other archdiocesan offices. The Director must be a model of professional conduct and always represent the Archdiocese of Cincinnati with honesty and integrity.

CREDENTIALS & EXPERIENCE:

1. A practicing Catholic in good standing with strong knowledge of the Catholic Church, including structure and doctrine. Passion for the Catholic faith and sharing it with others.
2. An undergraduate degree (any major) with 10+ years of professional work experience in a communications field, 5+ years of that experience in internal/corporate communications, including change management. Experience in communications within the Catholic Church preferred but not required.
3. Strong strategist and leader of both thinking and people. Creative and collaborative problem-solver who is not stymied by barriers. Proactively seeks out and incorporates industry best practices when developing plans. Skilled at building buy-in. Able to translate strategy into execution, with strong attention to detail. Ability to utilize extended resources (e.g. digital agency) effectively and efficiently.
4. Excellent verbal and written communication skills. Clear, concise, and credible.
5. Skilled at WordPress or willing to learn. A good working understanding of digital communication platforms and cross-platform optimization.
6. Self-starter. Well-organized. Demonstrated ability to meet deadlines without daily oversight. Pleasant and reliable. Builds productive, mutually-respectful relationships and engenders trust.
7. Understands contracts, libel implications and intellectual property requirements.

DUTIES & RESPONSIBILITIES:

1.* Provide improved solutions for flow of information from the communication office to "internal" entities inclusive of the Pastoral Center, parishes, and schools of the archdiocese as well as for flow of information to specific audiences such as the presbyterate and parish communicators. Provide consultation to offices of the Pastoral Center on appropriate communication approaches from the Pastoral Center to entities they serve in the archdiocese.
2.* Oversee specific initiatives already identified in the area of internal communications. These include the evolution of the monthly "Clergy Communications" into an approach that is more timely, concise, and searchable (archived) while eliminating redundancy. Lead all Pastoral Center offices to effectively utilize a coordinated approach as their primary means of communication with archdiocesan parishes, schools, agencies and departments. Unify archdiocesan priest emails under one common format.
3.* Provide oversight of communication channels, including Pastoral Center office use of email platform Active Campaign and the archdiocese websites. Proactively solicit feedback and improvement ideas from parish staff. Collaborate with Heroic Strategies to continually enhance the utility and effectiveness of Active Campaign and the archdiocese websites.
4.* Maintain a database of parish communicators. Oversee the flow of information to parish communicators and assist in the work of optimizing communication between parishes. Work with parish communicators to amplify communication around the good work of the local Church. Assist parish communications in areas of professional growth. Lead the annual Workshop for Parish Communicators. Explore and implement new services or webinars the Communications department can provide for parish communicators.
5.* Ensure that sufficient resources for all Pastoral Center priorities and campaigns are provided in a timely manner to parish staff. Proactively solicit feedback from parish staff for purposes of continuous improvement.
6. Understand the brand and graphic standards of the archdiocese and its various ministries and ensure that all designs are consistent with those standards. Be a steward of the archdiocesan marks and graphic standards.
7. Actively participate in department and Pastoral Center priorities and activities, as well as perform any other tasks as assigned by the Director of Communications & Media Relations.

SUPERVISION RECEIVED: Works under the supervision of the Director of Communications & Media Relations.

SUPERVISION EXERCISED: Supervises the related work of Heroic Strategies and other selected vendors.

* DENOTES ESSENTIAL FUNCTIONS OF POSITION

TERMS OF EMPLOYMENT: Salary 7 hours per day 35 hours per week 260 days 12 months

ORGANIZATIONAL RESPONSIBILITY:

Employees of the Pastoral Center of the Archdiocese of Cincinnati will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of the Archdiocese of Cincinnati. Employees will not publicly oppose the teachings of the Catholic faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

To apply send a cover letter, resume and Application for Employment [https://resources.catholicaoc.org/download/200/onboarding/86869/application-for-employment.pdf] to humanresources@catholicaoc.org by June 1, 2026.

About the Employer

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Through hundreds of parishes, schools, hospitals, agencies and institutions, the Archdiocese proclaims and follows the teachings of Christ that lead to peace, joy and the fullness of life. This local church of almost half a million Catholics, founded as a diocese in 1821, is strong in faith and rich in tradition.